Last updated 12 November 2026
agentPickup for businesses
AI agents find your business, place orders and pay you. Orders arrive in the system you already run, staff prepare them as usual, and the customer collects in person with a QR your staff scan. You keep your point of sale, and the money goes straight to you. agentPickup is free during the pilot.
Set up
With a point of sale (Square today)
- Go to agentpickup.app/connect and sign in with Square.
- Pick the location customers collect from.
- Choose how you're paid: cards, Apple Pay and Google Pay through your Square. Leave test orders on to try one with no real money first.
- You're live. Keep the staff key you're shown: it signs staff in to the staff page.
Your items, prices, options, opening hours, logo and address come from Square, so there's nothing to type in. More systems are on the way (Clover, Lightspeed, Toast, Shopify POS): leave your email on the connect page to hear when yours is ready.
With no point of sale
- Go to agentpickup.app/connect/email. We email you a sign-in link: no password.
- Add your business's name, address and phone number.
- Add your items on the Menu tab: name, price, description, photo and options.
- Connect your own Stripe account to take cards. Each order is also emailed to you.
Your page, and getting found
Once you're live, your business has its own page at agentpickup.app/v/your-business: your menu,
prices, opening hours and address, with a button to order ahead through ChatGPT, Claude or Grok. It updates when
your menu does. Search engines find it, and so do AI assistants that search the web, so when someone asks about
your business they can see where to order.
Help people find it:
- In your Google Business Profile, add your page as the Order ahead link (Edit profile, then Food ordering or Links, depending on your business type).
- Link it from your own website and your Instagram bio.
Your page's address is on your seller page.
Your items
With a point of sale, the name, price, description and options of each item come from it. Change something in Square and agents see it within seconds. Where you track stock in Square, agents see what's in stock, and an item with none left shows as sold out and can't be ordered.
On the Menu tab of your dashboard you add what your point of sale doesn't have: photos, dietary labels, allergens and calories. You can also mark an item sold out here. Without a point of sale, the Menu tab is where you build and change everything.
Taking orders
An order arrives on your Square screens like any pickup order, marked agentPickup, with the customer's name, the pickup time if they picked one, and any dietary note. Without a point of sale, it's emailed to you and shown on your staff page.
Customers can order for as soon as possible or a later time while you're open, up to 7 days ahead. When the order is ready, mark it ready in Square or on the staff page: the customer gets their QR by email, in your name and colours. Marking it in progress in Square shows the customer's pass as Preparing, and from then on only you can cancel it.
Handing over
Open your staff page on any phone (the Staff page button is on your dashboard's Settings tab) and sign in with your staff key. Scan the customer's QR with the phone's camera, or type the six-character pickup code they read out. Each pass works once, so the same order can't be handed over twice. Marking it picked up in Square works too.
Cancellations and refunds
- The customer cancels before you start the order: it's refunded the way they paid, and cancelled on your screens.
- You cancel from the staff page with Cancel & refund, any time before it's handed over.
- You refund it in Square: a refund of the whole order cancels it in agentPickup too, and the customer's pass stops working. Nothing is refunded twice.
- Nobody collects it: once your collect window has passed, it's refunded automatically. Set the window on the Settings tab, from 30 minutes to 24 hours after the pickup time.
Your dashboard
Sign in at agentpickup.app/seller with Square, or with an emailed link.
| Tab | What's there |
|---|---|
| Insights | Best sellers, sales by category, busiest hours and days, and what people ask their assistants near you: things you don't sell yet, dietary needs, and questions about your business |
| Orders | Your latest paid orders, with their pickup times |
| Menu | Your items, with the photos, labels and allergens you add |
| Connectors | Claim your business profile in ChatGPT, so it gets your details right when people ask about you |
| Settings | Your name, colour and logo, whether you're listed for agents, the collect window, and a new staff key |
Getting paid
Card payments go straight to your own Square or Stripe account: agentPickup never holds your money. There are no fees on orders during the pilot, and you'll get at least 30 days' notice before any fee. When fees come, they'll be per completed pickup, never on no-shows.
Help
Questions about paying, collecting, your information or running a business are answered in the FAQ. Something not right? The support page covers it, or email hello@agentpickup.app.