Questions

agentPickup lets people order from real shops through their AI assistant, pay on the shop's own checkout, and collect in person with a QR. Jump to ordering with an AI assistant, ordering, running a shop or building with it. Anything else: support.

Ordering with an AI assistant

Can ChatGPT order takeaway for me?

Yes, from shops on agentPickup. Add agentPickup to ChatGPT (agentpickup.app/add shows how), then ask for what you want, like "a banh mi and an iced coffee near me, ready by 12:30". ChatGPT finds the shop, shows you the items and the total, and places the pickup order once you say yes. You pay on the shop's own checkout and collect with a QR at the counter.

How do I order pickup with Claude?

Add agentPickup to Claude with one click at agentpickup.app/add, then ask Claude for something from a shop near you. Claude shows you the menu and the total, places the order when you agree, and gives you a pickup pass with a QR code to show at the counter.

Which AI assistants can order from local shops?

Claude, ChatGPT and Grok, once agentPickup is added. Other assistants and agents that support MCP connectors can use it too.

Can I check a shop's menu, prices or opening hours with AI?

Yes. Ask your assistant about any shop on agentPickup, any time: what's on the menu, what it costs, what's vegan or gluten-free, and when it's open. Each shop also has its own page on agentpickup.app with its menu and hours.

Is it safe to let an AI assistant order for me?

Your assistant can't order until you've agreed the items and the total, and it never sees your card: you pay on the shop's own checkout page. Your pickup QR works like a ticket, so keep it to yourself. If you don't collect in time, card payments are refunded.

Ordering

What is agentPickup?

You ask your AI assistant (Claude, ChatGPT or Grok) for something from a real shop near you, like a phone charger or a bunch of flowers near work. It finds the shop, shows you the menu and places the order once you've agreed the items and the total. You pay on the shop's checkout page, and you collect at the counter with a QR.

How do I add it to my assistant?

Open agentpickup.app/add and pick your assistant. Claude takes one click; ChatGPT takes a few steps in its settings until agentPickup is in its app directory. Then ask something like "what can I order for pickup near me?"

Which shops can I order from?

Ask your assistant what's near you, or what sells what you want. The shops are in Australia for now, with more joining. Each one shows its pickup address, its hours and whether it's open now.

How do I pay?

By card, Apple Pay or Google Pay, on the shop's own checkout page: your assistant gives you the link. Your assistant never sees your card, and neither do we. Some assistants can also pay in USDC from a wallet you set up and limit yourself.

When is my card charged, and what if I don't collect?

With some shops your card is only held when you order and charged when you collect; with others it's charged when you order. Either way, if you don't collect before the time on your pass, the hold is released or the payment refunded.

How do I collect?

When it's ready, show the QR on your pickup pass at the counter, or say the six-character pickup code. Staff scan it and hand it over. The pass comes by email, and in assistants that show cards it appears in the chat too.

I've lost my QR.

Open the link in your receipt or "ready" email. The pickup code on that page works at the counter too.

Can my assistant answer questions about a shop?

Yes, from what the shop has told us: what's vegan or gluten-free, what contains nuts, its hours, where it is. When the shop hasn't said, your assistant tells you to ask at the counter rather than guess. For allergies, always check with the shop.

What if the shop is closed or something's sold out?

Your assistant can't order it. A closed shop says when it opens next, and sold-out items aren't offered.

Can I order with friends?

With some assistants, yes: start a group order, share its code, and everyone pays for their own. The shop gets one combined order and the organiser collects it.

Who sees my information?

The shop sees your name, what you ordered and your pickup code. It doesn't get your email: we keep that to send your receipt and pass. If you pay on a shop's own Stripe checkout, the email you type there goes to Stripe and the shop. The details are in our privacy policy.

Something's wrong with my order.

The shop handles the order itself, including refunds: reply to your receipt email and it goes to them. If you can't reach the shop, or something's wrong with agentPickup, email hello@agentpickup.app.

Does it cost anything?

No. You pay the shop's prices and nothing else.

Running a shop

What does agentPickup do for my shop?

People ask their AI assistants for things nearby. agentPickup puts your menu in front of those assistants, takes the order paid up front, and hands it to you like any other pickup order. The customer collects with a QR your staff scan.

How do I join?

On the connect page. With Square, sign in with Square and pick the location: your menu, hours and logo come across, which takes about two minutes. With no POS, start with your email, add your address and hours, build your menu on the dashboard and connect Stripe for cards.

Which POS systems work?

Square today, and more on the way. If you use another system, choose it on the connect page and we'll email you when it's ready. You can also run agentPickup with no POS at all.

How do I get paid?

Straight into your own Square or Stripe account, at their usual card fees. agentPickup never holds your money. If you like, agents can also pay you in USDC, straight to your wallet.

What does it cost?

Nothing during the pilot. We'll give at least 30 days' notice before any fee, and fees will be per completed pickup, never on no-shows.

How do orders reach me?

With Square, they appear on your Square screens like any pickup order, paid. Mark them ready in Square as usual. With no POS, we email you each order and it's on your staff page, where you press Mark ready. Either way the customer is told when it's ready, and you scan their QR to hand it over.

How do I add photos, dietary labels or mark something sold out?

On your dashboard's Menu tab, open an item and press Edit. Square shops can set these in Square too; what you set on the dashboard wins. Assistants use the labels to answer questions like "anything gluten-free?", and won't offer sold-out items.

What's "What people ask"?

A page on your dashboard's Insights tab: what people searched for near you, things they asked for that you don't sell, dietary needs, and questions about your shop. It's counts only, never who asked, and a search shows only once it's been made at least three times.

How do refunds work?

Make them in your own Square or Stripe, as you would any refund. With Stripe, a full refund before the customer collects also cancels their QR. Orders nobody collects are refunded for you when they expire.

Can my staff use it?

Yes. Your staff page scans the QR and marks orders ready, signed in with a staff key from your Settings. Owners and managers sign in to the dashboard.

How do I leave?

Settings, then Disconnect. Assistants stop seeing your shop straight away. Orders already paid are still yours to hand over.

Building with it

How do I connect an agent?

The MCP server is https://agentpickup.app/mcp, with a cards-only version at https://agentpickup.app/mcp/cards, or run npx -y @agentpickup/mcp. Agents that work over HTTP can follow AGENTS.md; the short index is llms.txt.

What does the MCP server tell my assistant?

Its instructions and tool descriptions are in the open source, in packages/mcp/src/server.ts. They tell the assistant to agree the items and total with the user before ordering, and to send payment through the shop's checkout.

Can my agent pay by itself?

Yes, in USDC over x402, from a wallet you give it: set it up on the agent wallet page with a limit per order. Use a separate wallet holding only what you mean to spend.

Can I try it without paying?

Yes. The Demo Café takes test payments, and the Square Sandbox Café takes Square's test card. Neither makes or charges anything. The docs walk through it.