Support

Email hello@agentpickup.app. We usually reply within two business days, Brisbane time. For anything about an order, include its order number, which starts with ord_ and is on your receipt.

New to agentPickup? The docs show how to add it to your assistant, order, pay and collect, and the FAQ answers the common questions for shoppers and shops.

I ordered from a shop

Lost the QR? Open the link in your receipt or "ready" email ("Track my order" or "Open my pass"). The six-character pickup code on that page works at the counter too.
Got a receipt but no QR yet? Some shops send the QR when your order is ready. Your pass is at the "Track my order" link in the receipt meanwhile.
A problem with the order itself, such as a missing item or a refund? The shop handles that: reply to your receipt email and it goes to them.
Can't reach the shop, or think something's wrong with agentPickup itself? Email us.

I run a venue

To start taking agent orders, sign up on the connect page: with Square, or with no POS using your email.
Orders from a connected Square POS show on your Square screens; mark them ready in Square as usual. With no POS, each order is emailed to you and is on your staff page. Either way, scan the customer's QR to hand over.
Your dashboard is at agentpickup.app/seller. To leave, use Disconnect in Settings, or email us.

I'm building with it

The open parts (the pickup pass, the MCP server and the agent skill) are on GitHub.
Packages: @agentpickup/server, @agentpickup/core and @agentpickup/mcp.
Want your agent to pay from your own wallet? Set up an agent wallet.
Run agentPickup yourself, or take agent payments at a counter? List your shop in the directory: publish a listing on your site and register it on the connect page, or POST /directory/v1/listings with {"url": "…"}.
The MCP server for agents: https://agentpickup.app/mcp. Shops for agents to find: /directory/v1/shops.

Security

Found a security problem? Email hello@agentpickup.app before sharing it publicly, and we'll work with you on a fix.